Shipping policy

At Charme The Label, we aim to deliver your favorite styles quickly and safely. This Shipping Policy explains our shipping methods, timelines, costs, and other important details.

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been shipped, you will receive an email confirmation with tracking details.

2. Shipping Methods & Delivery Times

We partner with trusted couriers to ensure safe and timely delivery. Estimated delivery times are as follows:

  • Domestic Orders (India): 3–7 business days
  • International Orders: 7–15 business days (depending on the destination and customs clearance)

Note: Delivery times are estimates and may vary due to factors beyond our control (e.g., courier delays, weather, or customs checks).

3. Shipping Charges

  • Domestic Shipping: Free shipping on all orders above a certain amount (displayed at checkout). Standard shipping fees apply to smaller orders.
  • International Shipping: Charges vary by location and will be calculated at checkout.

4. Tracking Your Order

  • Once shipped, you will receive a tracking link via email or SMS.
  • You can track your package in real time using the courier’s website.

5. Customs, Duties & Taxes (International Orders)

  • International customers are responsible for any customs duties, taxes, or import fees applicable in their country.
  • These charges are not included in your order total and must be paid separately.

6. Delivery Issues

If your order is:

  • Delayed: Please allow extra time as courier timelines may vary.
  • Lost in Transit: Contact us at support@charmethelable.com, and we will assist you in resolving the issue.
  • Incorrect or Damaged: Report within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or refund as per our Refund & Return Policy.

7. Address Accuracy

Please ensure your shipping address and contact details are entered correctly at checkout. Charme The Label is not responsible for delays or lost packages due to incorrect addresses provided by customers.

8. Contact Us

For shipping-related questions or assistance, please contact our support team:

📩 Email: support@charmethelable.com